Tuesday, May 29, 2007

Black&Decker Line Trimmer Parts

I ordered a couple of parts for an old Black&Decker Line Trimmer from you a few weeks ago and they arrived last Friday.  Needed a new spring and ordered two plus 3 new spools so as to make my order the minimum $25 and avoid a $9 service charge. I was able to fit them to my trimmer and use it today for the first time in weeks.  I'd decided to replace the parts rather than toss it and get a new one and I'm happy that I did.  I was leery, but after speaking with someone from your customer service decided to go ahead.  They fit perfectly and worked just fine.  Thanks for outstanding service and quality parts.
 
Maria P.

Monday, May 07, 2007

New Belt

    I am right in the middle of a kitchen remodel, including new kitchen cabinets. We are under a tight timeline, trying to be done for a high school graduation. My Delta 10" table saw is about 10 years old and the drive belt wore out. I "Googled" Delta Table Saw Parts, the Tool Parts Direct site came up. I looked thru the website, I found the parts I needed very easily. Ordered the parts and had my saw up and running in a couple of days.
    Thanks for the quick response!!
 
Joel Kor
 

Friday, May 04, 2007

Thank you!

Your E-store is fantastic.

I was able to find the parts I needed from the schematic and easily
figure out what order. The parts arrived very quickly and I was able
to salvage one of my most favorite routers.

Thank you so very much.

Ettore Berardinelli Sr.
Berardinelli Woodworks